Terms & Conditions

Last Updated: January 2025

Welcome to Sensory, a brand of ANKH Trading Pvt Ltd. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Acceptance of Terms

By accessing and using the Sensory website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Products and Services

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

3. Pricing and Payment

All prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of purchase unless other arrangements have been made.

4. Shipping and Delivery

We will make every effort to deliver products within the estimated timeframe. However, delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

5. Returns and Refunds

We accept returns within 7 days of delivery for unused products in their original packaging. Items must be in the same condition as when received. Refunds will be processed within 14 business days of receiving the returned item.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sensory or its content suppliers and is protected by copyright and other intellectual property laws.

7. Limitation of Liability

In no event shall Sensory or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Sensory's website.

8. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

9. Modifications

Sensory may revise these Terms at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Sensory - ANKH Trading Pvt Ltd
296/A/1 , Level 2
New Kandy Road, Kothalawala, Kaduwela, Sri Lanka
Phone: +94761487787
Email: sensorysl12@gmail.com